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Describe a situation where you have had to deal with a difficult person.

Posted: November 21st, 2008 | Author: Eugene Gregorio | Filed under: Employment Tips | Tags: , |

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eugenethumbI was transferred to a new team at my previous company to replace a beloved member of the team. My new team leader exhibited hostility towards me and I found myself left out of vital communications and meetings. After a few weeks, I was able to talk her into a one on one meeting. When laid out all of the key objectives for the team, the previous employees role in meeting those objectives, and then discussed goals that I could set to make sure I was able to serve as a quality replacement. In our discussion, we also identified a few underlying issues with management that she had been carrying around with her. In uncovering all of these sentiments, she was able to clearly define her situation and achieve an understanding with her supervisors. In the end, the entire team morale improved, I was able to exceed my goals and the company itself became more profitable from our teams increased performance.

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